
It is known that whoever ‘owns the voice of the customer, owns the market place’. Many of us like to to think we have a business culture of extreme customer focus – but do you really? Watch the short video to take the test and see how you fare.
Strategic Adviser to Business Leaders
It is known that whoever ‘owns the voice of the customer, owns the market place’. Many of us like to to think we have a business culture of extreme customer focus – but do you really? Watch the short video to take the test and see how you fare.
In my experience, many leaders look for a silver bullet to achieve a winning culture. Many are often frustrated because they are doing so many of the right things but still feel they don’t have the winning formula – but there is no one thing. The reality is, is that building a culture is a… Read More