It is known that whoever ‘owns the voice of the customer, owns the market place’. Many of us like to to think we have a business culture of extreme customer focus – but do you really? Watch the short video to take the test and see how you fare.
It is known that whoever ‘owns the voice of the customer, owns the market place’. Many of us like to to think we have a business culture of extreme customer focus – but do you really? Watch the short video to take the test and see how you fare.