The opportunities for exporting or going global are obvious, such as entering new markets, better positioning, spreading risk, and achieving growth and scale. There are any number of challenges that a bank adviser will tell you such as exchange rates and fluctuations, payment terms, logistics time frames, legal requirements, customs and tariffs. But what about the… Read More
It is known that whoever ‘owns the voice of the customer, owns the market place’. Many of us like to to think we have a business culture of extreme customer focus – but do you really? Watch the short video to take the test and see how you fare.
In my experience, many leaders look for a silver bullet to achieve a winning culture. Many are often frustrated because they are doing so many of the right things but still feel they don’t have the winning formula – but there is no one thing. The reality is, is that building a culture is a… Read More
Making the plan is usually the easy bit. Here are some key tips for making strategy happen in your organisation.
We like to think that as kiwis we are pretty innovative and draw this back to our heritage as pioneers (both Maori and Pakeha) on the land solving problems by using what they had around them, invariably a spare piece of number 8 wire. Perhaps it is simply as atomic scientist Ernest Rutherford said “We… Read More
I recently had an occurrence where a client asked me to come and start coaching one of their staff members. As I do with many organisations, I assist the CEO by coaching some his team to be better leaders, giving them parallel coaching guidance, tools and techniques to help develop their leadership skills. However on… Read More
My eldest daughter just got appointed to her first leadership role which is fantastic. So I thought I would jot down a few key guiding ideas for her (and others) to consider, because making the transition from being a team member to being a leader is never easy. New managers are often under-prepared for the… Read More
We have all had those days – when the crap hits the fan and we are leading in a crisis. Some of my examples when leading organisations have been: A soldier accidentally shooting himself in the leg when training on the range; getting called at two in the morning and told we need 100 troops… Read More
I left the military ten years ago having served 24 years in the infantry, including six operational tours of duty to different conflict zones. I have been in the public and private business sectors since then. I find it interesting that I often utilise key principles or concepts I learnt in the infantry to help… Read More
While technology can appear like it is coming very gradually and the changes and shifts wont be that significant, the reality is that the doubling pattern of technology development means that this pace is ever increasing, but because we are immersed in it, sometimes we cant see it changing around us. Read More